Frequently Asked Questions


  • I want to share my setting with friends, what file should I give to them?
    1. Your link library and tab label setting are stored in setshow.dat, setsys.dat, settab.dat file.
    2. Your watchlist symbols are stored in watch.dat file.
    3. Your personal trading notes is in NOTE.txt file.
    4. Your Signal Chart strategy is stored in Signal/xxx.SIG, where xxx is the strategy file name.
    5. Depending on what you want to share, simply copy the above files to your friend.
     
  • During installation, I get following message, what should I do ?
    MSG: The destination file c:\windows\system\xxx is write protected. Abort / Retry / Ignore ?

    1. This means you already have the file, and it is being used or write protected, so copy failed.
    2. You can simply choose the "Ignore" option, because the file is already on you PC.
     
  • The date label on my Signal Chart does not display correctly
    1. Click [Start] then go to [Control Panel] and then double click [Regional and Language Options]
    2. In the Regional Options tab, change the language to "English (United States)"
     
  • I got a JAVA error when browsing some Internet page, how do I fix it ?
    1. There are two possible reasons, one is the webpage itself have an JAVA error, this error is not caused by Stock Analyzer software, the website admin has to fix it, you can do nothing about it.

    2. The other is caused by killing of popup windows. The web page you open must want to create popup a window, and communicate between the main and popup window. If this popup window cannot be created, the communication will then fail, and you will get a JAVA error. To fix this, simply uncheck the toolbar [kill popup] box.
     
  • I customize the link, but next time I run the software, seems my setting is not saved ?
    1. Your setting is stored in setsys.dat, setshow.dat, settab.dat and watch.dat files.
    2. The setting cannot be saved if any one of above file is Read-Only. To change this option, you can use windows explorer's right-mouse menu, select properties, then uncheck Read-Only option.
     
  • Every time I exit and log back on, Stock Analyzer wipes my watchlist, what's wrong?
    Similar to previous item, make sure your watch.dat file is not Read-Only.
     
  • How do I retrieve a market activity watchlist from other website (e.g. barchart.com) ?
    1. System default is to obtain market activity from Yahoo, you can retrieve data from other site.
    2. Click [Setup] --> Select [Misc URLs] tab --> type URL in appropriate box.
     
  • How do I customize labels on each tab, e.g. change 'Education' to 'More Chart' ?
    Click [Setup] button --> Select [Education] tab --> Type "More Chart" in the text box.
     
  • How do I customize quick links on each tab, e.g. change 2nd button on "Charts" tab to "BigChart"
    Click [Setup] --> Select [Charts] --> Select "BigChart" from button #2's dropdown list box.
     
  • How do I setup or modify a link library item for double-click access ?
    Click [Setup] --> Select [Link Library] tab and then follow instructions on screen.
     
  • How do I merge two watchlist together ?
    1. Click toolbar [+/-] button (i.e. watchlist operation button).
    2. Select one watchlist as input-1, select another watchlist as input-2.
    3. Select "Or" operation, the text box will show all stocks in input-1 and input-2.
    4. Select a watchlist to save to, click on [Save to Watchlist] Button.
     
  • How do I find common stocks in two watchlist ?
    1. Click toolbar [+/-] button (i.e. watchlist operation button).
    2. Select one watchlist as input-1, select another watchlist as input-2.
    3. Select "And" operation, the text box will show common stocks in input-1 and input-2.
    4. Select a watchlist to save to, click on [Save to Watchlist] Button.
     
  • Where do I define stocks in market-map ?
    1. Stocks in market-map are stored in @File@--MarketMap watchlist file.
    2. You can use [Read Web] or [+/-] button to define stocks in this watchlist file.
     
  • To read symbols from web page to watchlist
    1. Click toolbar [Read Web] button, a new screen will pop up.
    2. Right mouse click on any symbol link in the main browser window.
    3. System will automatically read all symbols from web page and save to watchlist.
     
  • To capture chart on any web page and perform analysis
    1. Shows a chart in main browser window, it can be any graphic format or even java chart.
    2. Click [Chart Analyzer], the system automatically captures the chart and makes it ready for editing. You can then use tools to perform various analyses, e.g. support, resistance...
    3. If you don't like the system-captured chart, you can clear (new) it, then paste your own.
     
  • I have more than one page of scan results, how can I import all symbols into 1 watchlist ?
    1. Click [Read Web] button, use right mouse click to get symbols, uncheck the "Delete symbols in this watchlist before add new ones" box, then click [Save] to add those symbols to watchlist.
    2. You then navigate to next page, and repeat to add more symbols till all pages are processed.


Online Help Main Menu
 

Frequently Asked Questions
Getting Started
Watchlist Buttons
Chart Analyzer
Market Map & Browser Watch
Historical Quote Download
Customize System Settings
Signal Chart Service
Troubleshooting

If you need more help, please feel free to send email to support@stockaplus.com


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